COVID-19 Updates

Thank you for your continued business and support during this challenging period. Our office will continue to be open to serve clients from 9 a.m. – 5 p.m. While we are open to the public, we still encourage our customers to reach us remotely via phone or email to ensure we can continue to keep our staff, clients and community safe. We look forward to seeing you soon.

File a Claim

To view how to file a claim, please select the type of claim you would like to submit below.

Most of the time, your medical service provider will submit the claim on your behalf. However, for those times you actually need to make a claim, you may do so using any of the following methods.

Email

Scan your receipts (with diagnosis codes) and email them to Atlantic Medical noting your name and certificate number.

Walk-in

Bring in your receipts (with diagnosis codes) and your Medical ID card. We will take a copy for you and will mail your reimbursement when it is ready.

Mail-in

Send a copy of your receipts (with diagnosis codes) noting your name and certificate number. Please be sure to include a contact number in case we have any questions.


Did you know?

Your claims history is available on the Medical Web Portal. If you haven't signed up yet, please contact us.

For claims enquiries, please contact your Broker/Agent.

For claims enquiries, please contact your Broker/Agent.